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Privacy policy

Privacy Policy

We value your privacy. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

  • Name, email address, and phone number during registration
  • Delivery address and location data
  • Order history and preferences
  • Device information and app usage data
  • Payment details (processed securely, not stored on our servers)

2. How We Use Your Information

  • To process and deliver your orders
  • To send order confirmations and delivery updates
  • To improve our services and personalize your experience
  • To send promotional offers (only if you opt in)
  • To resolve disputes and troubleshoot issues

3. Location Data We collect your location to show nearby restaurants and enable accurate delivery. Location access is only active when you use the app.

4. Data Sharing We share your information only with:

  • Restaurants to fulfill your orders
  • Delivery partners to complete deliveries
  • Payment gateways to process transactions
  • We do not sell your data to any third party.

5. Data Security We use industry-standard encryption and security measures to protect your data. However, no method of transmission over the internet is 100% secure.

6. Data Retention We retain your data as long as your account is active. You may request deletion of your account and data by contacting support.

7. Cookies Our web platform uses cookies to enhance your browsing experience. You may disable cookies in your browser settings, though some features may not function properly.

8. Children's Privacy Our service is not intended for users under the age of 13. We do not knowingly collect data from children.

9. Your Rights You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications at any time

10. Changes to This Policy We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or email.

Contact Us If you have any questions about this Privacy Policy, please contact our support team through the app.